The Internet Drives Our Thirst For Narrative.

Every business, foundation, technology and especially every brand, requires a story.
People remember story long after they have forgotten the product.
All good salesmen know this.

Why You Need a Storyteller - VC Returns Less Than NASDAQ For a Decade

July 9, 2013  (Reuters) - For the 10-year period ended December 31, 2012, venture capital returned 6.9 percent, compared to 8.5 percent for the NASDAQ composite index. Causing fundraising by U.S. venture-capital firms dropped 54 percent in dollars in the second quarter, 2013.
     Why? 
     Well, for example, Facebook IPO, May 18, 2012 price per share set at $38; July 10, 2013, price, $25.67
     Old pros at losing value, HP bought Autonomy for $11.1 billion and shortly thereafter the shit hit the fan, shredding mostly HP credibility and money.
     Even big winners strike our, two recent bombs are Google’s Nexus Q [G often swings for the fences] and Apple Maps. 
     But it's still  better to be an entrepreneur than a thief such as, for those over 30, software CEO & thief Gerald Hsu of Avant Software.
     Then there is the traditional way to wealth via the Federal government:
+ According to the July 7, 2013, Miami Herald: Convicted with three others of swindling $67 million from Medicare by paying bribes for patient referrals, Karen Kallen-Zury, (from my old hometown  Pompano Beach) faces up to 170 years in prison for the billing scam.
+ The Lockheed Martin/Boeing F-22 Raptor cost $67.3 billion for 188 planes. Due to 20 years of feature creep the F-22 cost $412 million +/- each, for planes that can’t fly in the rain/lightning and took off with a broken pilot’s oxygen system. 
- - Unlike Karen, nobody at Lockheed Martin/Boeing is going to jail.  [Check out Senator Harry Truman on “wartime profiteering," thanks to biographer David McCullough and the History Channel.]

Understanding Social Networking


Building Brand Socially
The Thrill Of Social Network Marketing
The Squishiness Of Results


The danger of relying on social internet marketing is the OCD loop of checking messages, sending tweets, and doing “research” (surfing the web). It's a drive by sale, the new merchandising endcap. Brand plays, but it's still not Nordstrom's. 
  
Social media monitoring service Reppler says that 47% of Facebook Walls contain profanity.  To which 95% of Facebook users tweet “who gives a @#$%.”


BOY: I’m on Facebook,Twitter, Tumblr, Youtube & Skype. 
GIRL: You need to get a life! 
BOY: Will you send me the link?
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Target Pricing, Niche Marketing
It’s a Bitch

This shiraz is a bitch. It says so on the label. Royal Bitch is the name of the wine, one of a sisterhood of budget-priced cabernets and chardonnays from a variety of producers with labels like Sassy Bitch, Jealous Bitch, Tasty Bitch, Happy Bitch and Sweet Bitch. In 2004 a grenache named, simply, Bitch got the postfeminist ball rolling. Then came wines labeled:

  •  Ball Buster, a beefy shiraz-cabernet-merlot Australia. 
  •  BigAss Red, from California. 
  •  Stench, an Australian sparkler. 
  •  Fat Bastard, a line of wines from France, sold 425,000 cases by 2004, making it one of the most popular French wines in the United States. 
Ah, the target marketing; Bitch grabs the attention of a certain type of consumer, primarily young women en route to a bachelorette or divorce party, or looking for a special way to say, "I love you" on Mother's Day. Ball Buster is said to make its way to a lot of lawyers from their clients.
 Original article January 4, 2012, by William Grimes, New York Times
Every Picture Tells A Story
A Not-For-Profit Side of Aggressive Labels is Cleavage Creek.        

In October 2007, Budge Brown released the first generation of Cleavage Creek wines. The label of each bottle of Cleavage Creek wine features the image of an actual breast cancer survivor whose story is told on the Cleavage Creek website. “Putting a face on this disease and telling the stories of those who are dealing with it personalizes this and hopefully inspires everyone to take on the crusade,” said Brown. 10% of gross sales is donated to cutting edge research to fund a cure for breast cancer. Brown died in a plane crash in 2011.

DoD Becoming Leading Buyer New Energy Tech -
The Military’s Plunge Into Renewables

One out of eight U.S. Army casualties in Iraq was the result of protecting fuel convoys.
It costs up to $40-a-gallon to get fuel into remote and dangerous places.


This statistic is a driver behind the U.S. military’s plunge into renewable [generate on site electricity] energy. The DoD is quickly becoming a leading buyer of cutting-edge renewable energy technology.
War zones present to a different set of cost-benefit calculations than civilian life – such as the lives lost protecting fuel convoys and the $40-a-gallon price tag. For the armed services, the benefits of generate-on-site electricity extend beyond reducing fuel convoy causalities. A fighting force that isn't restricted by the reach of a tanker truck or weighted down by heavy batteries is more nimble and, as a result, more lethal. It’s the lesson of Rommel in North Africa, 65 years later.
For renewable energy companies, the military is proving to be a vital customer, buying the latest technology and encouraging private investment. It you liked ARPANRT …
Target-Rich Environment: "We view ourselves as a target-rich environment," Secretary of the Army John McHugh said in announcing plans to provide wind and solar developers with Army land and long term agreements to buy their electricity.
FYI: The military accounts for 80% of the federal government's overall energy use and spends $15 billion a year on fuel. Also, for entrepreneurs, the military is a great reference customer, if they let you talk.
Sources: Steve Hargreaves, CNNMoney Tech, August 17, 2011
THE WHITE HOUSE BLOG: Energy for the War Fighter: The Department of Defense Operational Energy Strategy. June 14, 2011
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High Heat & Enthusiasm In Clean Tech

Seeking The Future, Now, At Three Trade Shows & A Seminar

Last week I attended both the InterSolar show at Moscone in San Francisco and then later in the week the Cleantech Open National Investors Conference in San Jose. In addition, the previous week I went to a graywater seminar hosted by the BuiltItGreen.org.
Most disappointing was InterSolar. From a 10,000 foot view above Mosconi, solar technology still comes from Germany, plus a few isolated spots in the US. Meanwhile, China is striving to drive photo voltaic (PV) cells and panels to the commodity level. Besides, right now China is its own best market.From the US vendor perspective, it was a pick-up-truck-driving contractors show, with solar system installation the #1 business; “We got panels; We got mounting systems.”
While InterSolar was 200 watts brighter than the nearby Semicon IC show, it there was little enthusiasm. Gone was the solar evangelism and solar fervor. Totally missing was anticipation for the next-big-thing in the industry. This is probably because the global solar industry is entirely dependent on government subsidies and in the current Western economy, you can pretty much guess that subsidy action is waning.
High Heat: A day later the Cleantech Open National Investors Conference was a ferment of enthusiasm and hope. Here the halls were alive with ideas, entrepreneurs, investment angels, VC and “future-tech” executives from firms such as Chevron to Gundfos pumps to Walmart.
Leading off, author Geoffrey Moore exclaimed an analogy, comparing energy to healthcare in complexity. The difficulty for an energy start-up, he said, is that the buyer needs a complex system, not a product. Whereas most start-ups must aim for serious pain with their product.
As if to prove him wrong Reenst Lesemann of Columbia Power Technologies, talked about progress in ocean-wave energy converters for early adopter utilities in the EU. Other clean tech start-ups presenting included Grant Ricketts with a software tool to track and measure results and Derek Zobrist with a $2,000 valve for reducing energy consumption in hotel and apartment water heating systems.

The overall investors-choice for the conference was Puralytics, which designs and manufactures a water purification system that eliminates organic and inorganic material, including most toxic waste, heavy metals and the growing list of synthetic endocrine substances in drinking water. According to CEO Mark Owen, Puralytics is, “Way ahead of the FDA on the endocrine destroying substances now found in American drinking water.” [Puralytics molecular diagram: Direct disassociation of contaminants by high intensity UV light, including atrazine, amoxicillin, DEET, and all estrogenic chemicals.]
The previous week, at the other end of the technology scale was the gathering of graywater professionals. Graywater systems, most easily understood as reusing laundry water for garden irrigation, became legal and permit free for California homeowners with a change to the building code in 2008.
-doug

Water & Energy Are The Big Dogs

My life in song, Doug Molitor: “I've been so many places in my life and time.” This includes presidential advanceman, Intel fabs, Harland County underground coal mines, Mac assembly line, IBM storage lab, Sacramento River Shell refinery, Berkeley OS shop, zinc smelter, software start-ups, fuel cell plant and 25 board rooms seeking funds.
Today I am obsessed by water and power/energy. Water because it is the issue, almost a moral issue, plus a huge emerging inevitable business in clean water and infrastructure. Power and energy is the other big dog. This is where the money is. An almost unlimited arena in conservation now, alternatives soon and new ideas coming from, dorm rooms, labs and start-ups around the world.
But how does a company/technology get customers & investors?
We know is that the internet drives our thirst for narrative. This is key to the diffusion of technology and the adoption of new products. Every established business and all start-ups requires a story. With start-ups people remember the story long after they have forgotten product specs. Examples include, rebel engineers at Intel, Pez dispensers at eBay and college roommates at Microsoft, Google, Facebook and others.
All good salesmen know the story is as important as the technology.
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Top 5 PR Buzzwords

Last month, a PR guy took 25 of the most overused buzzwords in marketing and PR—he compiled a list of the top 100 in June — “Solution” led the pack with 243 appearances.
[Correction] Shortly after he published the post, PRFilter set the record straight: “Solution” did not appear in press releases 243 times; it appeared 622 times — and it was the second most common buzzword. The most common word is “leading,” which showed its face 776 times—in one 24-hour stretch.
Top Five Buzzwords
1. leading (776)
2. solution (622)
3. best (473)
4. innovate / innovative / innovator (452)
5. leader (410)
Compiled by Adam Sherk and PRFilter

Much Like Many Barroom Braggarts -- Twitter Not As Large As Estimates

Twitter users are a sizeable and growing bunch, but their numbers are considerably smaller than those disseminated by many media outlets and Twitter itself,” said Paul Verna, eMarketer senior analyst and author of the new report, “Twitter Users: A Vocal Minority.” “In the US, this means tens of millions of users, as opposed to hundreds of millions.” March 2011

Social Media Marketing, Count the Survivors

Place Your Bets, Here Are A Few Tips On How To Begin SocialNet Marketing
As we all have experienced, here are many socialnet options on the web. They grow and crumble, at a gold rush-like pace. For all organizations the first key questions are:
  • Do we want to participate? (Do We have any choice?)
  • Are we willing to commit the resources to be successful?
In order for organizations to realize the benefit from social media marketing, there must be some level of understanding about the nature of online communities, social media sharing web sites and applications . The questions below provide a starting in understanding an organizations willingness to take on social media marketing.
  • What are the goals we hope to achieve social media marketing?
  • How will we measures and evaluate a social media marketing program?
  • What are our current socialnet channels and web sites/pages?
  • Have we seen any preference by our target audience?
The more informed your organization is about the social web, the more successful you will be at social media marketing.
Source: TopRank
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Mobile Applications - Before You Leap

Fueling the rapid acceleration of mobile customer pull and sales is the extraordinary growth of sophisticated smartphones such as iPhone, Blackberry and Android-based phones. With geo-location and growing data networks, these phones are the newest electronic method to bring customers into your winery.
One benefit mobile site is that these applications can deliver current news, product information and offer a coupon/bar code as to pull people to your winery.
The key to any mobile web site is to “keep it simple,” because web access on a mobile phone is slower than a home or business broadband network. Thus you just cannot move your current web site for mobile users. Instead, focus on what counts, bringing people to your store or winery. If you haven’t yet gotten rid of your flash intro with its birds and vineyards, please don’t move it online, as it’s a bandwidth hog. Concentrate on key data for the traveler – your differentiation, products and directions. “We got cab” will not cause anyone to turn round to find you place. The hospitality folks can do a real time survey of visitors to provide you with information users want.
The Fine Print. Mobile commerce applications should be written for all of the big three mobile operating systems iPhone, Blackberry or Android. (The type of mobile device being used is detected and the server responds with the appropriate version of the site.) Screen size and speed of browser speed are additional decision elements of each mobile design. An alternative is m-commerce application which launch in the phone. Again the three smart phone applications are required.
Remember mobile data is a rapidly changing business. For example, the iPhone is in it’s fourth generation since you put the 2007 harvest to bed.

Coffee & Wine Life’s Earth-Bound Passions
Building Brand Around Sustainability

Starbucks Shows The Path To Customer Preference For “Sustainability”
The path that Starbucks created with and for the concept of sustainable agriculture demonstrates how a business can increase brand preference by latching onto a trend or cause. Then, because of its size, Starbucks both advances societal good and sells more coffee. That idea may be a bit obtuse, but the analogy is Burger King turning it’s stores into a promotion for Mutant Ninja Turtles, to sell more movie tickets and burgers.
The stage is set for action: Coffee & Wine
  • Two popular drinks where differentiation among varietals and preparation are distinct
  • Two products that are wholly dependent on soil, location, climate and the care of the grower.
  • Two global agricultural crops where sustainability has a market value.

Starbucks has educated many folks on the value of sustainable agriculture. Now is the time for the savvy wine marketer to swoop in behind, leveraging that education, illustrating its value in fine wine, and their brand in particular
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For the vintner, the question is how does his brand merchandise sustainability. Since most wineries are beyond ignorant in merchandising, that’s a moot point. For vintners, sustainability is real commitment, but when it comes to selling wine, sustainability is relegate to a page on the web site, only barely more important than the stainless steel fermentation tanks when it comes to selling product, (he said sarcastically)
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Still the opportunity is real.

Can Your Brand McChrystal

Fast, overwhelming, decisive: It's a case study in how tightly connected 21st-century media can whip a story into a full-on tsunami, with startling consequences for individual careers and national policy. It began as a scattering of acid remarks within earshot of a Rolling Stone reporter. But - thanks in large part to Twitter, the Web, and cable news - barely two days after those remarks were disclosed, a media firestorm ended General Stanley McChrystal career as commander of U.S. and NATO forces in Afghanistan. (Many thought his career should have ended with his cover-up of the friendly fire death of Pat Tillman.)

Three Words Is Not A Brand

“You have to be able to describe your brand in three words,” some idiot said. I don’t think so. The Brand is the customer’s experience with the product. A bottle of Zin, friends, a spring afternoon on the porch, that’s all part of the brand along with the first taste, the vintner’s reputation, & more...

Beer ads all show people having fun with friends, not crushing cans alone in front of the TV, because it is the experience.

Three word are tag lines, not brands.

Below, match the three word tag lines with the company.

  • It’s The Cheese
  • German Engineering
  • We Know Drama
  • 25 – 50% Off Swimware
  • Victoria’s Secret
  • TBS [Itself a acronym for Turner Broadcasting System]
  • Bayerische Motoren Werks [BMW]
  • California Milk Producers

Note that each organization has brand values and associations that go deeper and more long serving than just three words. The three words are an attempt to roll-up and draw upon brand values your mind. My point is that there is way-more to brand than a tag line. Personal examples:

- Victoria’s Secrets. I’ve always wanted one of those posters of an oiled-skin, dream girl in a bikini, for my office.

- TBS: I watch TBS for the classic Astaire, Rogers, Kelly dance. That's what TBS is to me.

- BMW is sleek convertible, but high maintenance, just like an oiled-skin, dream girl.

- California cheese: Big bricks from Safeway for lunches and small artisan cheeses from the farmers market. A huge range.

Three words is not a brand.

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Assessing Word-Of-Mouth Marketing

Often What Really Makes Up A Buyer’s Mind Is Not Only Simple But Also Free: A Word-Of-Mouth Recommendation From A Trusted Source. This Is Especially True In Experiential Products Such As Wine, Personal Electronics Or Movies. from McKinsey Quarterly

Google News Room & Twitter Microblogging + Geolocation

If you are wondering where to invest your time to learn new tricks of the trade, here from mashable.com are three updates in an overwhelming barrage “interesting stuff” which might help but are sure to complicate.
1. Twitter has just flipped the switch on geolocation within Twitter.com. Now users can pull up location-based information from individual tweets on the microblogging website. here
2. Google has just released an alternative player for Google Reader that gives those with a penchant for browsing news the ability to do so in an image-heavy, TV-like fashion. It’s like being in a TVcontrol room. here
3. YouTube will now display BANNER ADS on the mobile version of its website. Google made the announcement in a blog post, enticing would-be advertisers to sign up by saying that users of its mobile video website are tech-savvy early adopters with cash to spend — the ideal ad demographic. here

Social Net Relevance Keep Growing With Network

FBI's most-wanted list

There’s app for that

As FBI's most-wanted list turns 60, organization turns to social networking to help in search

Using an iPhone app users can have the faces of the most wanted, as well as top terrorism fugitives and missing children, right in their pockets. They not only can have the images, but also can press a key to immediately e-mail a local FBI office with their GPS location.

“When (posters) were in the post office, it was because a lot of people were in the post office,” said Nancy Beaton, a spokeswoman for NIC Inc., which developed the iPhone application. “These days, people spend a lot of time on their mobile phone, and it is the place to be.”

The bureau also has a small e-mail distribution list with 150,000 addresses for updates on the list, and it has turned to Facebook and Twitter to augment Web use.

Source: Dane Schiller, Houston Chronicle



Personal Note: In the 80’s in Silicon Valley I had the opportunity to meet a host of genius-level individuals who would become brand names of technology: Andy Grove, Gordon Moore, Bob Noyce, Steve Jobs, Bill Gates, John Hennessy and on a minor note, my former neighbor Geoffrey Moore. I also had a consulting gig at Oracle where I met Larry Ellison.

So Congratulations Larry. You won it.

As the Associated Press wrote, “Ellison’s fortune made the victory possible, but the true star was his monster black-and-white trimaran and its radical 223-foot wing sail, which powered the craft at three times the speed of the wind, sending its windward and middle hulls flying well above the water.

Social Media ROI

Today, some of the largest brands worldwide are using social networking platforms to become part of the conversation both on and offline, interacting with a massive community of users. For this reason marketing types are interested in defining the ROI

[This is for the, “If you can’t measure it …”, school of engineers as executives. – Doug]

Google on measuring ROI from Social Media

Average lifetime value of a typical account x expected new lead close% = LEAD VALUE

Next, calculate whether your social media efforts are paying off. Here’s an easy-to-use method. Choose a consistent time period for each calculation (monthly, quarterly or annual):

  1. Hours invested in social media activities x average hourly rate = SOCIAL MEDIA COST
  2. Social media cost ÷ target contribution margin% = BREAKEVEN
  3. Number of social media leads x lead value = SOCIAL MEDIA GENERATED REVENUE
  4. Social media generated revenue ÷ breakeven = SOCIAL MEDIA PAYBACK INDICATOR

If your social media payback indicator in step 4 is greater than 1.0, you are on track to experience a positive return on your investment.

Is Facebook the frog in the pond?

Facebook: “In a digital world fueled by social media, the prospect of translating large social networking audiences into solid earnings presents more possibilities than disappointments.”

[Very Zen: “Little onion, life is filled with more possibilities than disappointments.” – Doug]

Twitter states, “We are finding the brands that most effectively embrace these new opportunities are able to drive return-on-investment levels that compete with television in brand building and with search on performance. This combination, along with the scale that is represented, is a new and exciting world for advertisers, and we are just seeing the beginning of the opportunities that will exist.”

[Or is investing in Twitter like investing in FM radio at the dawn of television. – Doug]

Social media with its scale represents another new frontier for PR, advertising and the rest of an expanding marketing mix.

Source: relationship-economy.com